Check the website in your browser
Open the website using https://. A normal secure connection should load without a certificate warning. Browser interface details vary, so the security indicator may not always appear as the traditional padlock icon.
Check SSL in cPanel
- Open cPanel for the hosting service.
- Look for SSL/TLS or SSL status tools available on the server.
- Confirm that the domain points to the correct hosting account and that the certificate is active for the domain being used.
If HTTPS is not working
- Confirm DNS is pointing to the correct hosting environment.
- Allow time after a new DNS change before troubleshooting certificate issuance.
- Check whether the warning applies to the main domain, www, or another hostname.
- Look for mixed-content warnings if the page itself loads over HTTPS but still calls images or scripts over plain HTTP.
SSL is included
Free SSL is included with every current Tanco Tech Hosting plan. If the domain is correctly connected but SSL is not working, contact support with the affected domain and the exact browser warning.