Check your plan allowance
The current hosting plans include between 5 and 50 professional email accounts depending on the selected plan.
Create an email account
- Sign in to your hosting account and open cPanel.
- Open Email Accounts. The exact label can vary slightly by cPanel version.
- Select the domain you want the mailbox to use.
- Enter the mailbox name, for example sales, support or a staff member's name.
- Create a strong password and choose an appropriate mailbox storage limit where that option is available.
- Save or create the account.
Read and connect your email
You can use the webmail option provided through cPanel or connect the mailbox to a supported mail application. Use the connection settings shown by cPanel for the specific account instead of guessing server names or ports.
Professional email practices
- Use role-based addresses such as billing@, sales@ or support@ when appropriate.
- Use unique passwords for every mailbox.
- Remove or secure old employee accounts promptly.
- Do not use hosting email for unsolicited bulk messaging.
Need help? If you can create the mailbox but cannot connect a device, send support the email address and the mail application you are configuring. Do not send the mailbox password.